Current Status: Workaround solutions provided. Procore is working on a permanent solution! 🤓
Issue
Multiple customers have reported that there was an issue with syncing of new Procore projects into 1Breadcrumb.
We have identified that the cause of the issue was that the Procore setting to automatically add permissions to all new projects appeared to no longer be functioning in Procore.
Please see instructions to Procore's workaround options here.
Current Status - Latest Update
1Breadcrumb is following up with Procore frequently for updates.
21 March 2023 - Procore's senior engineering team has identified the issue on their end and is currently working on a solution.
24 March 2023 - Procore's support team has confirmed that there is currently no timeframe for when the issue will be resolved but that Procore will remove the checkbox from the UI and create a support document that will walk users through a workaround.
6 April 2023 - The support document for a workaround has been released. Procore has confirmed that there is a longer term solution that they are looking at but that it currently does not have a time frame.
5 May 2023 - We've been following up for updates, Procore is still working on a solution.
View Procore's full support document article here.