My employees are selecting 'Employee' in 1Breadcrumb but are coming up as 'Visitors' in Procore?

Learn more about visitor types within the 1Breadcrumb and Procore integration.

There are a few common reasons why this may occur. If you are using Procore Timecards, ensure that:

  1. The individual is listed as an employee in Procore.
  2. The individual's phone number in Procore matches the one in 1Breadcrumb.

1Breadcrumb uses the individual's phone number as a unique identifier to allow syncing to occur. 

If you are not using Procore Timecards, but are using Manpower logs:

  • Ensure that the individual has picked a supplier, if they do not, they will be in the visitor log.

 

In summary, the integration between 1Breadcrumb and Procore's visitor types is logged accordingly:

  • Employees - Employees go into Timecards if the Company uses Timecards in Procore, and if not they go into the Man Hours Register/Manpower Log
    (If the employee is listed on Procore as an employee of that company and uses the same phone number for 1BC).
  • Subcontractors - Go into the Man Hours Register/Manpower Log (Based off the supplier company they choose when signing in).
  • Visitors - If someone is not listed as an employee or selects a supplier then they end up in the Visitor Log.