Dispute Check Ins/Outs

A guide on editing the time and date on end-user Check Ins/Outs

There may be times where an employee/sub-contractor or visitor have incorrectly checked in/out on the wrong date and time. To correct mistakes and keep your site attendance accurate, 1Breadcrumb allows you to edit entered date and times. 


Table of Contents

  • Requirements
  • Web Portal Instructions
  • Mobile App Instructions

Requirements 🔑

Permissions: Site Host permissions are required. If you do not have access, please contact your 1Breadcrumb administrator.

Note: To use this feature, ticket disputing must be enabled in the company settings. Contact your Customer Success Manager to get this feature implemented.


Web Portal Instructions 💻

Step 1

  • To begin, navigate to Reports in the side menu
  • Select Activity Report
  • Use the search filters to find the particular Check In/Out information you would like to edit
  • Once found, select View Details

Step 2

  • After selecting View Details, the Activity Details will appear
  • Select the Dispute Check In/Out Date button
  • Depending on the record, you will be given an option to either edit only the Check In date or both Check In/Out dates
  • Once selected, enter the edited date and time and select Dispute
  • The date/time will now be changed

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Viewing Changes to Check In/Out Information

You are able to look at previous changes to Check In/Out information.

You will be able to see:

  • Date of when information was edited
  • Previous Date/Time
  • New Date/Time
  • The person who made the change

Dates and times that have been disputed will be marked by a Warning attention red triangle sign with exclamation mark symbol. indicating that it has been edited.

Step 1

  • To view changes, navigate to the left side menu and select Reports Activity Reports 
  • Search for a record that has a Warning attention red triangle sign with exclamation mark symbol. next to the Check In or Check Out time
  • For that record, select View Details and select the Warning attention red triangle sign with exclamation mark symbol. icon against the Check In/Out time
  • Dispute History box will appear with the change information

disputehistory2


Mobile App Instructions 📱

Step 1

- Select the burger menu icon (Hamburger button - Wikipedia) in the top left corner 
- Select Attendance >  Check in History

- You will come to a list that contains all historical Check Ins/Outs, select the one you wish to dispute

- Select Dispute

 

Step 2 

- Select either Edit Check-in or Edit Check-out. You are able to edit both, you will just have to proceed with one option in full, then go back and do the other

- Select the date and adjust as needed

- Select the time. A dial will appear where you can adjust the date. It's recommended to use the keyboard function (Keyboard Icon) for easier use, located in the bottom right.

 

Step 3.

- Once satisfied, select the Dispute button to change the check in/out record

- A confirmation message will appear once complete

 

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